About us

What sets us apart from the other two quotes

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Our portfolio

Teamwork

At VIP Properties, our entire team is committed to delivering a high-quality, cost-effective service that’s both professional and personable. With years of experience and a shared passion for excellence, we work together to ensure every customer is genuinely delighted they chose to work with us.

We treat every project with the utmost respect—valuing your property, honouring your vision, and working within your budget without ever compromising on the highest standards of finish. Your satisfaction is our shared success.

Communication

We are always on hand to assist you. We endeavour to answer / return your calls, even at evenings and weekends and we will come to your property if help or advice is needed. We understand this is an essential part of the job. We are also available via email and we will ensure we send you all of the regulatory certificates upon completion of your project .
We’re proud to offer a comprehensive in-house service thanks to the launch of our specialist companies: VIP Electrical, VIP Heating and Plumbing, VIP Flooring, and VIP Building Consultancy Services. With all these trades under the VIP umbrella, we ensure a seamless and highly reliable experience from start to finish. Our integrated approach means outstanding communication, efficient project coordination, and a smoother journey for our clients every step of the way.

Referrals

We have a large database of happy customers and are more than happy to provide referrals to similar projects we’ve completed. Many of our past clients are willing to let new customers view their finished projects and even ask them questions about their experience working with us.Seeing completed work is not only a great way to visualise the end result — it also offers valuable insight into how we manage the entire process.We understand that building work can be stressful. That’s why we take pride in the high level of support we provide throughout every stage, including:

• Careful budget management
• Thoughtful logistics planning
• Reliable and respectful attendance
• Consideration for your home environment
• Respect for your neighbours’ space and peace

These often-overlooked details make a huge difference to your overall experience and help ensure your project runs as smoothly and stress-free as possible.

COMPLIANCE

We understand how important it is to give you peace of mind that everything we do is carried out correctly in line with building laws, regulations and industry standards. It is also important to us, which is why we always stay up to date with regulatory changes within the industry. We work closely with building control officers to ensure that your project meets all the necessary regulations. We are also fully insured, including public liability insurance.

We understand how stressful a building project can be with all the necessary paperwork and we make it our priority to take any of this stress away from you. We handle all of the building control requirements, from paperwork to liaising with building control officers and site visits. If needed, we offer a building consultancy service which can include planning applications, architectural drawings, building control and application through our sister company VIP Building Consultancy Services Ltd. Offering this service in house results in your project being handled correctly and efficiently from start to finish and minimising costs.

Guarantee

We’re so confident in the quality of workmanship that we provide a VIP guarantee with every job we do. We will detail guarantee periods in your detailed quotation.

Lasting relationships

Roughly 90% of our business is repeat custom and recommendations. We’re proud to call a number of former customers friends. We genuinely enjoy what we do and truly believe that providing a service that you are delighted with is the only way to work.

Lasting relationships

While we are partial to tea and biscuits, we never want you to feel obligated to provide them. In case you would like to, our biscuit and hot drink preferences are available on request.

Pride in
our work

Throughout your project, we will always keep your home and outside space as clean and tidy as possible. We will sweep and hoover after ourselves and protect your property from the building work.

Read what our clients say

After taking on a commercial premises in Cheltenham town centre, we needed to find a building firm we knew we could rely upon to fully renovate and transform the building within a very strict timeline. From the outset, Vinny and Jay stood out for their detailed quotation and being able to think outside the box. The VIP Properties team worked relentlessly to ensure schedules were hit, responding to any design changes that were made along the way and solving problems that inevitably cropped up in such an old building. We were so impressed with the workmanship and highly recommend VIP Properties.
Ruby
RubyMr Cambrays Curiosity
When we were looking for builders to undertake future proofing work at our house to enable us to live downstairs and accommodate wheelchair use should the need arise, VIP Properties came with strong personal recommendation from several people we knew who had been very satisfied with the work the firm had done for them. We were impressed by the detailed quotation for the work to be undertaken so we knew exactly what was included and what would be extra, which helped us with our budget. We have continued to be impressed throughout the construction process and with the final outcome. The team of workmen are highly skilled, hardworking and proficient. They are also very polite, considerate and helpful in all sorts of ways. Our neighbours have also noticed and commented on this. Vinny has always been readily contactable to deal with any concerns, queries or problems as they arose and has been very supportive throughout the whole process. Having major building work done is always very stressful but Vinny and his team eased the process considerably and proved highly trustworthy partners in our particular project. We are happy to recommend them as a proficient and reliable firm.
Maggie and John
Maggie and JohnCheltenham
Vinny and his team are by far the best builders in Cheltenham. Their work is exemplary and they are a pleasure to have around. They are friendly, hardworking, honest and professional. Vinny is very responsive and always calls back within a few minutes whenever you have a query and he takes full ownership of the build so you never feel that you’re on your own when inevitable problems arise.
Victoria
VictoriaCheltenham
Just finished working with VIP Properties after they completed our kitchen extension. This is not the first time we have worked with VIP and we have always been so impressed by their work that we won’t use anyone else. Vinny, Jay and their team are incredibly polite, helpful and committed to delivering the high standards that we have come to expect.
Timothy
TimothyCheltenham
Such a fab workforce! Very impressed with the prompt service and help at such short notice. Can't recommend them enough! Great hardworking guys and work to a very high standard - would highly recommend and very reasonable prices.
Lizzie
LizzieCheltenham
What an amazing job and so quick and efficient. Great, prompt service and a very fair quote. Photos to taken before and after repairs on my roof. Excellent assessment of roof status and ongoing communication during job faultless. No hesitation to use again on my other roof. I would highly recommend VIP. Really pleased.
Sally
SallyCheltenham